coronavirus (covid-19) customer information

First of all, we hope you and your loved ones are in good health. As the world begins to open up again, we look forward to having you travel with us again. We think the wide desert landscape is the perfect place to start travelling again, out in the open, breathing fresh air.

 

The safety and wellbeing of our travelers and staff are our main priority. Due to the ongoing impact of Coronavirus (COVID-19), we’ve made some changes to be sure our work will be done in a safe and responsible way. How we perform our work is in line with the recommendations from the Jordanian Government and the World Health Organization.

 

We understand that sometimes plans change. That’s why, when you book with us you have the flexibility to change or cancel your travel plans. Your booking can be paid for upon arrival. We don’t ask for a prepayment or deposit. Cancelling or changing your booking is free and you can re-book when it suits you.

Before travelling, we recommend you check your government’s travel advisory and the official website of the Jordanian Government for the most up to date information about destinations and permitted travel from each country.

 

Please contact us if you have any questions or concerns about your travel to Wadi Rum.